Senior Product Designer - REMOTE

Design · San Francisco, California
Department Design
Employment Type Full-Time
Minimum Experience Experienced

Overview 


SmartBiz is on a mission to transform small business lending.  


Our industry-defining marketplace enables small businesses to access the affordable capital they need to thrive, and banks the ability to efficiently meet the unique needs of their SMB customers.  To date, SmartBiz has channeled over $8.6 billion of capital to over 235,000 small businesses across the country, and over 50% of loans on our platform have gone to women-owned, minority, or veteran businesses.


Senior Product Designer


As a Senior Product Designer with 6+ years of product design experience, you will lead end-to-end initiatives from research and product discovery to solution design. You are an expert at understanding, synthesizing, and solving complex problems simply and intuitively. Your curiosity doesn’t end with understanding our customers— you also care about understanding our business goals and needs. You value and appreciate strong internal collaboration with product managers, designers, engineers, data science, and lending operations.


Our customers span small business owners, lenders, and partners. You understand the value of listening deeply to each of them and empathizing with their pain points. You’re able to translate that empathy into delightful solutions that meet customer needs and also address our business goals. You deliver solutions that are elegant in both visual design and usability. You love participating in (and initiating) constructive critiques and collaboration sessions to ensure we’re focused on the right problems to solve and driving towards creating the best product experience in close partnership with product managers, engineers, data science, lending operations, and others. 


You’ll be joining a team of 5, soon to be 7. (We’re also hiring a UX Researcher!) Lauren, the Head of Design, is passionate about our mission and is focused on creating a culture that is supportive, innovative, and focused on doing meaningful work that we can be proud of. Her professional background spans business, user experience, and coaching. These experiences have shaped her open, collaborative, and personal management style. She loves creating environments for talented people to do their best work while they grow personally and professionally.


How You Will Make An Impact:


  • Work with a smart and passionate group of people who are pushing the boundary on how to make capital more accessible to small businesses 
  • Partner closely with product managers, engineers, and other stakeholders to define both the long-term strategy and the short-term tactics for our products
  • Mentor team members, engage and elevate our designs and customer experience
  • Focus on what you do best while also taking the opportunity to grow and stretch into the skills you feel passionate about developing


What We Are Looking For:


  • 6+ years professional experience in product design, preferably for responsive web-based products 
  • 2+ (of the 6 years) in FinTech or comparable complex industry, such as healthcare
  • Experience in a high-velocity agile environment, from ideation to testing 
  • Mastery of Sketch and Invision or comparable prototyping tools  
  • Ability to clearly communicate conceptual ideas and design rationale
  • Experience with design systems is desired, but not required


Opportunities & Benefits We Will Provide:

 

  • Clear path to an IPO and an opportunity to help us through the journey to becoming a public company
  • Opportunity to help redefine small business banking
  • Competitive salary and equity in a fast-growing start-up
  • 100% paid medical, dental, and vision benefits for you and your dependents
  • 100% paid life and disability insurance
  • 401k plan
  • Work from anywhere in the United States; we're a fully distributed company, and we provide the tools, culture, and support to make your work setup work for you


More About SmartBiz:

 

  • 50% + of the loans funded by our banks are for women-owned, minority, or veteran businesses
  • American Banker's Best Places to Work in Financial Technology in 2017, 2020, and 2021
  • TechBullion named SmartBiz as one of the 5 Best Fintech Companies to Work For in 2019
  • #313 on the Inc. 5000 list of fastest-growing private companies in the U.S. in 2018
  • Named one of the Best Places to Work and one of the Bay Area’s Fastest-Growing Private Companies by the San Francisco Business Times
  • A+ rating with the Better Business Bureau and rated "excellent" by review websites TrustPilot, Consumer Affairs, and Google

 

The company has raised $47 million in venture funding. Investors include Venrock, Investor Growth Capital, and First Round Capital.


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SmartBiz Loans is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law.


California residents can learn more about how we use your information by visiting https://sites.google.com/view/smartbizloans-employment-ccpa


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  • Location
    San Francisco, California
  • Department
    Design
  • Employment Type
    Full-Time
  • Minimum Experience
    Experienced